Terms and Conditions
Orders and Payment
Orders received online is subject to supplier stock availability and fulfilment and in some cases they are temporarily unavailable or order delay.
Purchase orders submitted to Veziante Pte Ltd is subject to approval and acceptance.
Urgent requests subject to additional shipping and handling charges.
Low stock or PreOrder items may take longer than usual to complete. We will notify should that be the case.
Kayak Refund/Return requests must notify within 7 days upon items received. Buyer responsible for return shipping costs to USA and 15% restocking fee.
PFDs - Refund requests before item ships out - subject to 2$ holdback.
PFD - Exchanges subject to item returned in new, unused to Bluestorm. Subject to shipping costs and 15% restocking fee.
PFDs - Takes between to 3-7 working days IN STOCK, Pre Orders - Date dependent.
Kayaks - Up to 8-20 working days for IN STOCK, Pre Orders - Date dependent.
Prices stated are in Singapore Dollars unless otherwise noted.
We accept all major credit cards, paypal for online purchases.
For Internet bank funds or telegraphic transfers, do allow up to the 1 to 3 working days for confirmation.
For settlement by cheque, orders can only be processed and confirmed upon payment clearance.
Air or Sea Shipping
Air Shipping via Economy will generally be faster.
Sea Shipping will be much cheaper and take 1 to 2 months to complete.
Prices listed on the ActiveSports.com.sg website excludes Singapore 7% GST.
Higher value goods are subject to 7% Singapore GST and will be collected from you by Logistics provider upon Delivery.
Alternatively GST payable will be payable to Veziante Pte Ltd before local delivery. A copy of the Duties and Fees due will be provided.
Customers can estimate their GST payable by taking 7% of the value of their purchase and adding additional $10-$20 handling fee by courier company.
Items are shipped from our overseas warehouse and suppliers.
You will receive a notification for tracking or when the item has arrived and ready for local delivery.
Order shipped out within 3-10 workings days.
Asia shipping to Malaysia, Indonesia, Brunei, Thailand, Vietnam, Philippines, S. Korea, Hong Kong and other Asia countries.
Do contact us to confirm shipping address and final freight charges for combo or multiple package items.
International customers are responsible for checking and understanding their respective local customs and duties payable (ie. taxes on items)
Should any taxes be paybles, they will be collected by the logistics provider before local delivery.
We respect your privacy online and do not share your contact details with outside third party companies.
Online payments are sent through Paypal website and credit card details are secured through their payment systems.
Warranty and Servicing Policy
Items are generally covered by the manufacturers factory limited warranty policy.
Warranty Claims will be referred directly to the manufacturer, brand owner for handling.
Claims must fall within their stated terms and conditions.
Service parts and service requests are available by our company upon request and subject to handling fee.
Please follow the manufacturer suggested guidelines on safe handling of the equipment.
Users should read and follow the instructions and use the equipment as intended.
The user is responsible for ensuring proper safe usage.
Customers of Veziante Pte Ltd, its directors and staff shall be held harmless from any liability claims for personal injury or damage caused
Thank you for your Support!